Terms & Conditions

Terms of Use for This Website

Please read this section carefully, as it outlines the legal terms and conditions you agree to by using this site.

Operator

This site is operated by Ahmedabad Agency, located at:
Plot No 63, 64, Shiv Prerna Industrial Park,
Prerna Weigh Bridge, Taluka: Dascroi, Dist. Paldi, Kankaj,
Ahmedabad-382425, Gujarat, INDIA.

Availability of the Site

We cannot guarantee uninterrupted access to the site at all times.

Information on the Site

The information provided on this website regarding Personal Care (Skin & Hair), Home Care and other products like Dhoop, Agarbatti etc. is for reference purposes only and should not be considered advice. This content has been gathered from various sources and has not been evaluated by a medical professional. It is not a substitute for medical advice.

Product and Service Availability

References to products on this site do not constitute an offer for sale and do not imply that those products are available. You may only purchase items listed for sale on https://www.saraiyaonline.com . Saraiya reserves the right to decline any order.

Details about available products, including pricing, are outlined on https://www.saraiyaonline.com . We take reasonable care to ensure that all information, descriptions, and prices are accurate at the time they are published.

Ordering Products

Once you have selected your desired products, click the “Checkout” button. By clicking “Checkout,” you make a binding offer to purchase the goods, which is subject to our acceptance. To accept your offer, we will obtain authorization from your credit card company for the amount specified in the order summary. Please note that this does not mean funds are being withdrawn from your card, but it may reduce your available spending limit. If your credit card does not authorize the payment, your order will not proceed.

You will receive an email confirming that we have received your order, followed by another email once your products are shipped.

Saraiya may refuse or be unable to process your order if:
– The product is discontinued or unavailable.
– Your credit card does not authorize the payment.

Order Cancellation

If you decide to cancel your order, we will refund the full purchase price. Please note that you must return the items in perfect condition. Saraiya will not cover return delivery charges, and if items are not returned, you may incur costs for their retrieval.

Damaged, Faulty Products, and Incorrect Orders

You may exchange or receive a full refund for goods that are damaged, faulty, or incorrect upon receipt. For returns of such items, we will refund:

– The full purchase price
– Delivery charges for the initial shipment

When exchanging damaged or incorrect items, we will:

– Dispatch replacements at no charge
– Refund return shipping costs upon receipt of proof of payment.

How to Return Your Goods

To return an item, package it carefully and include the following details:

– Order number
– List of items being returned
– Reason for return
– Your name
– Your address
– Your contact number

For our postal address, please visit the Contact Us page at https://www.saraiyaonline.com . Please take care when packaging to prevent damage during transit. We recommend using a carrier that provides tracking and insurance.

General

Saraiya reserves the right to modify or withdraw any part of the Service, temporarily or permanently, with or without notice. We will not be liable to you or any third party for such changes. Saraiya may also update these Terms from time to time; your continued use of the site after any changes will signify your acceptance of the new Terms. It is your responsibility to regularly check for updates. If you do not agree to any changes, you must stop using the site.

If these Terms are modified, your order will be subject to the Terms in effect at the time of your order placement.